Whiskey Atlas Support

Need help with your account, collection, tastings, or a bottle listing? Email brian@atlasdglabs.com. You can also open the global drawer in Whiskey Atlas and select Contact Support.

Reporting a problem

Include your Whiskey Atlas username, your device model, the app version if available, and a short description of what happened. Screenshots can help. Do not send passwords, recovery links, or other sensitive information.

Account access

Whiskey Atlas creates a profile when you first open the app. An optional recovery email helps you regain access. If you cannot access your account, contact support with your username. Avoid deleting the app or creating another account while troubleshooting.

Bottle information and images

Use the contribution options on a bottle's details page to submit corrections, UPCs, or images. Include the bottle name and the relevant proof, batch, or year when reporting a variation issue.

Delete your Whiskey Atlas account or data

In the app, open the global drawer, choose Account, and select Delete account. Uninstalling the app does not delete your account.

To request deletion without opening the app, email brian@atlasdglabs.com with the subject "Whiskey Atlas account deletion" and your public username. We will verify that the account belongs to you before deleting it. Do not send passwords or recovery links.

Account deletion removes your profile, collection, tastings, and account access. Approved contributions to the shared bottle catalog and deletion-request audit records, including any email and reason supplied, may remain; these records do not have an automatic expiry. Read our Privacy Policy for more information.

To request deletion of specific data while keeping your account, email the same address with your username and identify the data you want removed. You can also delete individual collection entries and tastings in the app.